If you’re facing conflict, change, or communication challenges – whether in a workplace, community, or group setting – our services are designed to help.

We’re happy to talk it through and point you in the right direction, even if that means recommending something else.

For mediations the easiest way to start is by completing our mediation referral form.

For training you can book on directly to any of our open courses , and for bespoke training you can get in touch with us via email or phone. We’ll have a short conversation to understand what you need, explain how we work, and outline next steps. 

As well as our open courses, we can work with you to create training for your team or organisation on

• Conflict Resolution Skills
• Courageous Conversations
• Improving Communication Skills
• Mediation Skills
• Negotiation Skills
• Conflict coaching
• Thomas–Kilmann Conflict Mode Instrument assessment
• Myers-Briggs Assessment
• Updating grievance policies
• Setting up internal mediation services and supporting that service

If you say yes to mediation, you will be asked to take part in a private assessment meeting with the mediators; just you and them.

• Assessment If the case is suitable for mediation, you are then invited to take part in the following additional meetings.

• Case Development – individually

• Case Development – clusters (only for multiple party mediations)

• Shared Dialogue

• Restorative Conference (only for multiple party mediations)

• Agreement Making

• Consolidation & Consideration

• Closing

Saying yes to the assessment meeting does not mean you agree to the additional meetings. This is your process and so you decide what you will participate to. You can say no at any stage.

More information on our process and what it means for you can be found here.

Yes. We regularly work with difficult, high-stakes, or long-running situations.

Whether the issues are personal, systemic, or politically sensitive, we approach each case with care, confidentiality, and respect for everyone involved.

Yes. We offer the following discounts on request:

12.5% for Public Sector.

25% for Charity Sector/ Community Groups.

Large Group Bookings are negotiable.